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Office Reception Specialist
2 months ago
Position Overview: Leeds Professional Resources is in search of a courteous, detail-oriented, and professional Front Desk Coordinator to enhance our team. The Front Desk Coordinator will serve as the initial point of contact for our organization, playing a vital role in fostering a welcoming atmosphere for clients, visitors, and staff members. The ideal candidate will possess outstanding communication abilities, a positive demeanor, and the capacity to handle multiple tasks in a dynamic setting.
Primary Duties:
- Welcome and greet guests in a friendly and professional manner, guiding them to the appropriate personnel or department.
- Manage incoming phone calls by answering, screening, and forwarding them while providing essential information as required.
- Oversee the reception area, ensuring it remains organized, presentable, and stocked with necessary materials (e.g., brochures, forms).
- Handle incoming and outgoing correspondence, ensuring timely distribution to the correct recipients.
- Organize and coordinate meetings, appointments, and conference calls, efficiently managing the company’s calendar.
- Uphold office security by adhering to safety protocols and regulating access through the reception desk.
- Assist with various administrative functions such as data entry, filing, and inventory management of office supplies.
- Provide general assistance to visitors, addressing inquiries and fulfilling any requests or concerns.
- Manage the guest sign-in process and maintain accurate visitor logs.
- Collaborate with internal teams to ensure seamless and effective reception operations.
Requirements:
- High school diploma or equivalent; additional certification in office management or a related field is advantageous.
- Demonstrated experience as a Receptionist, Front Office Representative, or in a similar capacity.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with office equipment (e.g., fax machines, printers).
- Strong organizational skills and the ability to multitask with meticulous attention to detail.
- Exceptional verbal and written communication skills.