Credit Union Support Specialist

3 weeks ago


Winter Springs, Florida, United States Insight Credit Union Full time
About the Job

We are seeking a dedicated and enthusiastic Credit Union Support Specialist to join our team at Insight Credit Union. As a member support representative, you will assist members and potential members with their Credit Union needs through our Call Center. The salary for this role is estimated to be around $20.75 per hour, with a comprehensive benefits package including medical, dental, vision, free and voluntary life and disability insurance, pet insurance, 401k with match up and 100% vested, paid time off, birthdays off, and tuition reimbursement.

Key Responsibilities

- Answer inbound calls and provide exceptional customer service to our members.
- Research and resolve member issues using available resources and systems.
- Interview members for consumer loan applications and input data into the system while ensuring integrity of data in compliance with Credit Union policy and procedure.

Requirements

- One year to three years of similar or related experience.
- A high school education or GED.
- Excellent communication and interpersonal skills.

Benefits

- Competitive hourly pay of $20.75 per hour.
- Comprehensive benefits package including medical, dental, vision, free and voluntary life and disability insurance, pet insurance, 401k with match up and 100% vested, paid time off, birthdays off, and tuition reimbursement.

Work Environment

This job operates in a professional office environment. Regularly required to hear, speak, lift files, open file cabinets, and bend as necessary. Must be able to pass a credit and background check.

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