IT Support Specialist

3 days ago


Winter Park, Florida, United States Cellular Sales Full time
Job Summary

We are seeking an IT Support Specialist to join our team at Cellular Sales. As a key member of our retail support team, you will provide primary technical assistance to our store locations, ensuring the smooth operation of our hardware and software solutions.

This is a full-time position that requires on-call responsibilities, with a salary range of $23-$31 per hour.

Key Responsibilities:

  • Respond to and resolve technical issues reported by store employees and customers.
  • Maintain accurate records of technical interactions and issue resolution.
  • Collaborate with internal teams to ensure timely and effective issue resolution.
  • Stay up-to-date with industry trends and technologies to maintain expertise in hardware and software solutions.

Requirements:

  • HS diploma or equivalent required; 2-year degree or industry certifications preferred.
  • Minimum 3 years of verifiable technology support experience.
  • Excellent communication and problem-solving skills.
  • Able to work calmly under pressure and prioritize tasks effectively.


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