Medical Balance Resolution Specialist

3 days ago


Winter Park, Florida, United States Credit Solutions LLC Full time
Job Overview

Credit Solutions LLC is seeking a full-time Medical Balance Resolution Specialist to assist patients in resolving their outstanding medical balances. This role involves providing empathetic support and expertly navigating the billing process to ensure timely resolution.

The ideal candidate will possess excellent communication skills, a strong understanding of healthcare billing and finance, and the ability to learn new software quickly.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits.

About Credit Solutions LLC

Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution services throughout the United States.

We attribute our success to our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee, and we reflect this in our benefits and employee appreciation activities.

Responsibilities

  • Navigate the billing process to resolve patient outstanding balances
  • Provide empathetic support to patients via phone or email
  • Liaise with internal teams to ensure timely resolution
  • Maintain accurate records and reports

Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Experience in healthcare billing and finance
  • Understanding of HIPAA
  • Ability to learn new software quickly


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