Customer Engagement Representative
1 week ago
Are you interested in the opportunity to manage your own business? Consider joining the team at Brandon Keene - State Farm Agent. As a vital member of our agency, you will gain insight into the operations of a State Farm Agent. Your role will involve fostering and nurturing customer relationships within the community to advocate for State Farm products, including auto, home, and life insurance.
Key Responsibilities:
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Utilize a customer-centric, needs-based review process to inform clients about various insurance solutions.
- Collaborate with the agent to set and achieve marketing objectives.
- Assist in developing and maintaining a digital marketing strategy to enhance office visibility.
- Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
- Exhibit a strong work ethic with a steadfast commitment to achieving success daily.
As a Team Member, you will benefit from:
- Hourly compensation along with commission and bonuses.
- Paid time off, including vacation and personal/sick days.
- Opportunities for growth and advancement within the agency.
Qualifications:
- Proven success in meeting sales targets is preferred.
- Exceptional communication skills, both written and verbal.
- People-oriented with strong interpersonal skills.
- Organizational capabilities.
- Self-driven and motivated.
- Proactive approach to problem-solving.
- Able to thrive in a team-oriented environment.
- Capacity to manage multiple tasks effectively.
If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to discuss the next steps in the interview journey.
This position is associated with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
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