Customer Engagement Specialist

2 weeks ago


Orlando, Florida, United States Apple Full time
Job Overview
As a Customer Engagement Specialist, you excel at identifying and addressing the needs of customers, providing them with insightful solutions.

You are the initial point of contact for customers, guiding them through their journey — offering advice, facilitating sales, and assisting with the setup of their new devices.

In addition to these responsibilities, you contribute to various aspects of store operations, including maintaining appealing visual displays and supporting your colleagues.


Your innate curiosity drives you to stay informed about the latest products and initiatives, enabling you to apply this knowledge during customer interactions.

Your performance is evaluated based on both individual and team productivity, as well as the overall success of the store.

You take pride in representing Apple, finding fulfillment in fostering lasting relationships between customers and the brand.



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