Front Desk Team Member

17 hours ago


Seattle, Washington, United States Barry's Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Hybrid Team Member to join our team at Barry's. As a key member of our studio team, you will be responsible for providing exceptional client experiences, maintaining a clean and welcoming atmosphere, and supporting the overall success of our studio.

Key Responsibilities

Client Experience: Deliver a first-class client experience at all times, understanding hospitality principles and processes, and executing them as part of the Barry's Client Experience.
Establishing and maintaining Interpersonal Relationships: Develop constructive and cooperative working relationships with clients/staff, and maintain them over time.
Communicating with Supervisors, Peers: Provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person, in a timely and efficient manner.
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed.
Guide clients with regards to the latest studio promotions, membership discounts, and/or special events.
Maintain product knowledge for all studio retail operations.
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts.

Fuel Bar Responsibilities

Deliver quality protein smoothies and customer service in the Fuel Bar.
Handle pre-orders and orders on the spot, custom to each client's needs.
Assist clients with questions and product selection.
Complete clients' orders in a timely manner utilizing a POS transaction.
Maintain fuel bar department areas clean and sanitized.
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations.
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy.
Prepare various fuel bar goods following company recipes.

Facility Maintenance

Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping, and/or vacuuming floors, and wiping mirrors.
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, retail shelves, locker rooms, hallways, and storage areas.
Conduct small studio repairs when appropriate.
Laundry services, including collecting, washing, and folding towels.
Adhere to daily and weekly cleaning and maintenance checklists.

Requirements

Strong customer service skills.
Availability for two to five shifts, one being a weekend day.
Friendly, outgoing personality and enjoy social interaction.
Exhibits enthusiasm for the studio and for the job.
Must be a patient, courteous listener, able to show empathy.
Responding to clients' requests with a can-do attitude.
Cooperative manner with an optimistic attitude.
Ability to prioritize and work within a fast-paced environment.
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment.
Have an eye for detail and care for the studio's appearance and cleanliness.
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness.
Maintain a professional appearance and behavior.
Demonstrate excellent communication skills.
Candidates must be at least 18 years or older to apply.

Pay Range

USD per hour (Seattle)

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