Team Supervisor
2 weeks ago
Descripción del Puesto:
Estamos buscando un Supervisor de Equipo que tenga la capacidad de liderar y motivar a nuestro personal en un entorno de alta demanda. Este rol es crucial para garantizar que nuestros clientes reciban un servicio excepcional y que nuestras operaciones diarias se realicen sin problemas.
Calificaciones:
- Experiencia previa en liderazgo en restaurantes de alto volumen, preferiblemente en el sector de comida rápida.
- Se requiere diploma de secundaria o equivalente.
- Conocimiento sólido y aplicación de prácticas seguras de manejo de alimentos.
Funciones del Trabajo:
- Superar las expectativas de los clientes mediante un servicio amigable y un ambiente limpio y acogedor.
- Recibir y dar la bienvenida a los clientes de manera entusiasta, abordando sus inquietudes con calma y siguiendo los estándares de recuperación de servicio.
- Reconocer la importancia de la rapidez en el servicio y ser capaz de identificar y resolver cuellos de botella en el flujo de trabajo.
- Asegurar que el establecimiento esté organizado y opere de acuerdo con los estándares de seguridad alimentaria y limpieza.
Requisitos:
- Transporte confiable.
- Disponibilidad para trabajar los fines de semana.
- Habilidades de comunicación sólidas y alta confiabilidad.
- Capacidad para trabajar de manera eficiente bajo presión.
- Exhibir buenos modales, higiene personal adecuada y puntualidad.
- Capacidad para estar de pie durante largos períodos, levantar hasta 50 libras y trabajar en diferentes rangos de temperatura.
- Enfoque en el cliente - habilidades sólidas de hospitalidad y servicio al cliente, disfruta interactuando con los clientes.
- Capacidad para entrenar y guiar a otros en las rutinas y sistemas del restaurante, así como en la interacción efectiva con clientes y compañeros.
- Habilidades de gestión - historial excelente en la capacitación y entrenamiento de empleados, así como en la resolución de problemas de relaciones laborales.
- Organización y enfoque en objetivos - altamente organizado y orientado a los detalles, capaz de supervisar múltiples aspectos del negocio en un entorno dinámico.
- Compromiso para alcanzar y superar los objetivos establecidos.
- Competencia técnica - dominio de computadoras y sistemas de punto de venta.
- Flexibilidad y adaptabilidad - disposición para seguir instrucciones y cumplir con los estándares de la empresa.
- Integridad - actuar de manera ética incluso cuando no hay supervisión, siendo honesto y ganando la confianza de los demás.
Tipos de Trabajo: Tiempo completo, Tiempo parcial
Compensación: $15.00 por hora
Horas Esperadas: 20 – 40 por semana
Ubicación de Trabajo: Presencial
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