Guest Experience Specialist
1 week ago
Job Summary
We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from arrival to departure.
Key Responsibilities
- Process operational needs and address guest requests in a timely and professional manner
- Complete reports and share highlights of the local area with guests
- Take a hands-on approach to work, moving around the space and assisting guests as needed
- Ensure a safe and welcoming environment for all guests
Requirements
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift and move objects weighing up to 50 pounds
- Commitment to providing exceptional guest service
About Marriott International
Marriott International is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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