Guest Experience Expert

1 week ago


Norfolk, Virginia, United States Marriott International Inc Full time

Job Summary

As a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional guest experiences from arrival to departure. You will be empowered to move about your space and do what needs to be done to ensure a memorable and unique experience for our guests.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share the highlights of the local area with guests
  • Take a hands-on approach to work, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
  • Ensure a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional

About Marriott International Inc

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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