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Patient Care Coordinator

2 months ago

Chicago, Illinois, United States VitalCheck Wellness Full time
About the Role

VitalCheck Wellness is seeking a dedicated and compassionate Patient Care Coordinator with experience in phlebotomy to assist patients in making referral appointments and perform skilled specimen collections for employees at private businesses.

Key Responsibilities
  • Record patient information, including insurance details, and utilize electronic health records.
  • Discuss and consult health history, diagnosis, and needs with patients.
  • Educate patients on necessary steps for follow-up care.
  • Work with insurance companies, assisting with billing and coding. Obtain pre-approval for treatment.
  • Establish and maintain relationships with service providers.
  • Maintain professionalism and treat patients with respect.
  • Perform/collect specimens accurately (phlebotomy).
  • Provide excellent customer service to patients.
  • Collect data and create spreadsheets.
Requirements
  • Ability to speak Spanish is required.
  • Must have phlebotomy experience. Certified phlebotomist preferred.
  • Proven experience as a patient care coordinator/receptionist/front desk/ or other related medical scheduling experience. Familiarity with EMR system is a plus.
  • Valid license/certification.
  • Customer service-oriented and have great bedside manner.
  • Strong communication skills; both written and verbal.
  • Comfortable working independently or with little to no supervision.
  • Must be fully vaccinated against COVID-19 including booster shot.
  • MUST bring own laptop/tablet to work.
  • Must be able to reliably commute to the workplace.