Patient Care Coordinator

2 days ago


Chicago, Illinois, United States Insight Full time
Delivering Exceptional Patient Care

The Concierge Coordinator plays a vital role in providing outstanding customer service to patients and visitors of Insight Hospital and Medical Center. This includes connecting patients to resources, scheduling appointments, and ensuring patient comfort and satisfaction.

Key Responsibilities:
  • Schedule patient appointments with primary care and specialist physicians
  • Connect patients with resources they need, such as Medicaid and food stamps
  • Greet and welcome patients with a smile, ensuring patient care satisfaction is at 99%
  • Comfort patients by anticipating their anxieties and answering their questions
  • Record and collect patient information for follow-up appointments
  • Protect patients' rights by maintaining the confidentiality of personal and financial information, HIPPA compliance
  • Extend excellent patient care to ensure patient comfort and satisfaction
  • Work a shift of 11:00 a.m.-7:00 p.m., with alternating weekends
  • Full-time position

Requirements:
  • High School Diploma required
  • Good oral/written communication skills required
  • Good ability to read work orders and/or receive verbal instructions required
  • Excellent customer service

Insight is an equal opportunity employer and values workplace diversity.

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