Patient Care Coordinator

2 days ago


Chicago, Illinois, United States Rush University Full time
Job Summary

The Infusion Patient Care Navigator plays a vital role in assisting nurses to provide outreach efforts to patients needing care coordination for infusion treatments. This position requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Provides outreach for all patients due for follow-up and new patient appointments according to policy and procedures.
  • Monitors compliance with scheduled appointments for procedures, tests, and consults.
  • Documents all correspondence in electronic medical records as necessary.
  • Works to improve identified outcomes by using quality measures.
  • Acts as a liaison to multiple departments, agencies, and provider offices.
Requirements
  • High school diploma/GED required.
  • Previous experience in an ambulatory setting required.
  • One year experience using electronic medical records.
  • Strong written and verbal communication skills.
  • Proficient in the Microsoft Office Suite.


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