Consumer Loan Specialist

2 weeks ago


Yakima, Washington, United States OneMain Financial Full time

At OneMain Financial, our Consumer Loan Sales Specialists play a vital role in empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. As a Consumer Loan Sales Specialist, you will have the opportunity to learn the lending and servicing business, allowing you to grow your career and develop your skills in financial services.

Key Responsibilities:

  • Deliver results related to individual and branch sales goals as well as customer expectations, ensuring a high level of customer satisfaction.
  • Develop new relationships and maintain existing ones, working with customers throughout the loan process and loan life cycle, providing exceptional customer service and support.
  • Present financial solutions based on customer needs, meeting their goals and objectives, and providing personalized service.
  • Present customers with optional insurance products, ensuring they have a clear understanding of the benefits and risks.
  • Educate customers on the terms and conditions of their loan, ensuring a clear understanding and empowering them to make informed decisions.
  • Partner with local businesses to seek out and develop new customers, building strong relationships and driving business growth.
  • Learn how to utilize credit underwriting techniques and sales tools, staying up-to-date with industry developments and best practices.
  • Manage the life cycle of the loan, including collections activities, complying with all laws and regulations, and ensuring a high level of customer satisfaction.

Requirements:

  • High School Diploma or equivalent.

Preferred:

  • Sales, collections, or customer service experience.
  • Bilingual - Spanish.

Compensation: The target base salary range is $17.00-$20.00, based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program based on individual and company performance.



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