Event Sales Representative

3 days ago


Memphis, Tennessee, United States Comcast Full time
Job Summary

As a Sales and Event Representative at Comcast, you will be responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting company products including video, high-speed Internet, voice and XFINITY Home through the development and execution of promotions and events.

Core Responsibilities
  • Serve as the point of contact for customers in the assigned area, manage contracts for accounts and provide client services support for the portfolios of more senior representatives, troubleshoot and/or resolve customer concerns, enhance and support the customer experience.
  • During community events, may add new residential customer internet, video and voice services while generating new subscribers within targeted properties, through various promotional, social, internet and community events.
  • Meets and exceeds sales goals in assigned territory and event activities. Utilizes retention techniques to proactively retain existing customers from downgrading or canceling service.
  • Effectively communicates and develops rapport with residents and property staff. Evaluates individual residents' existing and potential product needs and makes recommendations.
  • Coordinates and executes all promotional events and provides marketing support, including but not limited to, the overall coordination and logistics, budget management, planning, negotiation and execution of events, production and distribution of printed materials, point-of purchase displays, prize packages, scheduling of all promotions and coordinating with technical operations.
Requirements
  • Customer-Focused; Relationship Building; Workplace Organization; Persuasion; Technical Knowledge; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity
  • Base Pay: $48,000.00
  • Total Target Compensation (Base Pay plus Targeted Commission): $60,000.00
Education and Experience

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

0-2 Years

Job Family Group: Sales



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