Guest Services Coordinator

2 weeks ago


Andover, Kansas, United States Surabayasuites Full time

Position: Front Desk Agent

Overview:

We are seeking a dedicated and professional Front Desk Agent to join our team at Surabayasuites. This role is essential in providing exceptional service to our guests and ensuring a welcoming atmosphere.

Key Responsibilities:

  • Manage guest check-ins and check-outs efficiently.
  • Handle reservations and provide accurate information regarding room availability.
  • Maintain a positive and proactive approach in all guest interactions.
  • Communicate effectively in both verbal and written forms, particularly in English.
  • Exhibit excellent personal grooming and professional presentation.

Qualifications:

We are looking for candidates who meet the following criteria:

  • Female candidates, preferably under 25 years of age.
  • A minimum of 1 year of experience in a similar role within a 3 or 4-star hotel environment.
  • Possession of at least a diploma or bachelor's degree.
  • A strong sense of initiative, motivation, and quality-driven mindset.
  • Ability to forecast and manage reservations effectively.

If you are passionate about hospitality and possess the necessary skills, we encourage you to consider this opportunity.



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