CNC Field Service Professional
5 days ago
Seeking a highly skilled CNC Field Service Technician to join our team at The Robert E. Morris Company.
Job OverviewThis is an exceptional opportunity for a motivated individual to work in a fast-paced environment, providing top-notch service to customers while expanding their technical knowledge and skills.
Salary and BenefitsWe offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus comprehensive benefits including medical, dental, vision, 401K with annual company match, generous vacation package, and tuition reimbursement.
Job DescriptionA Field Service Technician is a critical member of the Customer Support Department responsible for installing, maintaining, troubleshooting, and repairing Computer Numerically Controlled (CNC) lathe, milling, and multi-functional machining centers.
- Daily travel to customer facilities with occasional overnight hotel stays required when servicing remote locations or participating in training programs.
- Demonstrate a willingness to help others and be a team player.
- Install, commission, calibrate, maintain, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities.
- Provide excellent communication between customers and the Service Group of The Robert E. Morris Company.
To succeed in this role, you must possess:
- Proficient verbal and written communication skills.
- Ability to interact effectively with customers and coworkers.
- Presentation of a professional image.
- Adaptability to changes and ability to handle delays or work-related issues.
- Basic digital literacy and understanding of MS Word, Excel, and Outlook.
- Electro-mechanical skills, with the ability to develop them further.
- Broad shop background or knowledge of machine tool manufacture, installation, operation, maintenance, and repair.
- Basic mechanical and logical problem-solving skills.
We welcome candidates with one or more of the following:
- Experience in a manufacturing facility as a co-op, internship, or full/part-time job.
- Industrial equipment repair experience.
- Relevant knowledge of specialized fields like machine tool manufacture, installation, operation, maintenance, and repair.
- A two-year technical degree in Electrical, Mechanical, Electro-Mechanical, or Automation, and/or one year of experience in a related field.
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