Team Leader

2 weeks ago


Wilmington, Delaware, United States Baskin Robbins Full time

$14 - $17 / hr

**Position Title:** Team Leader

**Franchise Organization:** Baskin Robbins

**Reports To:** Store Manager

**Overview**

The Team Leader plays a crucial role in assisting the Store Manager, Shift Supervisors, and Crew Members. This position is responsible for stepping in for the Store Manager when needed, ensuring smooth daily operations and adherence to brand standards.

**Key Responsibilities:**

+ Perform all tasks associated with team member roles

+ Facilitate team meetings alongside the Store Manager

+ Oversee training programs, schedule sessions, and validate team performance

+ Ensure compliance with brand standards, recipes, and operational systems

+ Foster a customer-centric culture within the store

+ Analyze customer feedback and implement strategies for improvement

+ Communicate store priorities, objectives, and outcomes to team members

+ Collaborate with the Store Manager on new product launches, including training and promotions

+ Ensure proper setup of promotional displays in accordance with brand guidelines

+ Maintain a safe and healthy work environment by enforcing safety and sanitation protocols

+ Monitor costs to enhance profitability

+ Conduct periodic inventory checks as directed by the franchisee

+ Assist the Store Manager in creating weekly staff schedules to meet customer demand

+ Support the Store Manager in staff assignments and resource allocation

+ Aid in managing supplier orders and vendor relationships

+ Perform self-assessments and develop corresponding action plans

+ Ensure adherence to the store budget as set by the franchisee

+ Manage cash handling procedures and ensure compliance with cash management policies

+ Engage with the Baskin Robbins Field Operations team as necessary

**Management Duties:**

+ Recruit, onboard, and develop team members

+ Assist in performance evaluations for team and shift leaders

+ Coach team members to drive sales, enhance profitability, and improve customer satisfaction

**Qualifications:**

+ Basic computer proficiency

+ Proficient in spoken and written English

+ Fundamental math and financial management skills

+ Previous leadership experience in retail, food service, or hospitality sectors

**Essential Skills:**

+ Strong analytical abilities and business insight

+ Ability to collaborate effectively in a dynamic team environment

+ Punctual, honest, and maintains a positive demeanor

+ Eagerness to learn and adapt to change

+ Capability to train and mentor team members

+ Customer-focused mindset

+ Effective time management skills

+ Problem-solving aptitude

+ Ability to motivate and inspire others

**Physical Requirements/Working Conditions:**

+ Prolonged periods of standing

+ Repetitive motions including bending, stooping, and reaching

+ Lifting of packages as necessary

+ Use of headsets as required

+ Working in confined spaces

This position is with a franchisee of Baskin Robbins, not Baskin Robbins, Inc. Any information submitted will be provided solely to the franchisee. If hired, the franchisee will be your sole employer. Franchisees are independent business owners responsible for their own employees and set their own wage and benefit programs, which may vary among franchisees.



  • Wilmington, Delaware, United States Our Team Full time

    Job Summary:We are seeking a highly motivated and experienced Shift Leader to join our team at Our Team. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during assigned shifts, providing direction to team members, and maintaining high standards of customer service.Key Responsibilities:Restaurant Operations:...


  • Wilmington, Delaware, United States PeopleShare Inc Full time

    ***Immediate Openings for Collections Team Leaders*** Are you seeking a fulfilling career in a dynamic environment? If you have a background in collections and prefer a supportive approach over aggressive tactics, PeopleShare Inc. has an excellent opportunity for you as a Collections Team Leader with a rapidly expanding HVAC company. In this role, you will...

  • Executive Team Leader

    14 hours ago


    Wilmington, Delaware, United States Concord Pike Seasons Pizza & Restaurant, Inc. Full time

    Job DescriptionJob Title: Executive Team LeaderCompany: Concord Pike Seasons Pizza & Restaurant, Inc.Job Summary:We are seeking a highly motivated and experienced Executive Team Leader to join our team at Concord Pike Seasons Pizza & Restaurant, Inc. As a key member of our management team, you will be responsible for leading our restaurant operations and...


  • Wilmington, Delaware, United States Optiv Full time

    Location Requirements: Ensure the location field includes 'city, state' or a zip code for effective radius searches (e.g., Denver, CO).Position Overview: The Client Operations Team Leader for the Renewals Division is responsible for overseeing a sales and operations team dedicated to the timely renewal of subscription and support agreements. This leader will...

  • Audit Team Leader

    2 weeks ago


    Wilmington, Delaware, United States Bank of America Full time

    Job Overview:At Bank of America, our mission is to enhance financial well-being through meaningful connections. We are committed to Responsible Growth, which reflects our dedication to our clients, employees, communities, and shareholders on a daily basis.Creating a supportive workplace is essential to our success, and we prioritize diversity and inclusion...


  • Wilmington, Delaware, United States AAA Club Alliance Full time

    AAA Club Alliance is in search of a Team Leader to enhance our vibrant Insurance Sales Center. The Team Leader will oversee the daily functions of the sales center within the Insurance Service sector, ensuring the achievement of insurance sales targets while promoting a collaborative team atmosphere and a high level of customer satisfaction. **This position...


  • Wilmington, Delaware, United States AAA Club Alliance Full time

    AAA Club Alliance is looking for a Team Leader to oversee our vibrant Insurance Sales Center. The Team Leader will be accountable for the daily management of the sales operations within the Insurance Service Center, ensuring the achievement of insurance sales targets while promoting a collaborative team atmosphere and high levels of member satisfaction....


  • Wilmington, Delaware, United States Cadia Healthcare Pike Creek Full time

    Join Our Team as a Senior RNAC-MDS Team LeaderCadia Healthcare is a prominent provider of skilled nursing and rehabilitation services, dedicated to compassion and appreciation in our care approach. We are currently in search of a Senior Registered Nurse Assessment Coordinator (RNAC) to lead our team.What We Offer:We recognize and reward the hard work and...

  • Team Leader

    2 weeks ago


    Wilmington, Delaware, United States WSFS Bank Full time

    Job Overview:At WSFS Bank, we prioritize the growth of our Associates, guiding our customers towards securing their financial futures while actively supporting our Communities. We are proud to foster an inclusive and supportive environment that promotes career advancement, competitive compensation, and a culture recognized as a Top Workplace by our...

  • Scrum Team Leader

    2 weeks ago


    Wilmington, Delaware, United States WELLS FARGO BANK Full time

    Position Overview:Wells Fargo is in search of a dedicated and experienced Senior Scrum Master to spearhead Operations Technology within our Consumer Technology division. This role is pivotal in fostering an innovative agile environment and overseeing the comprehensive execution of transformation projects related to Contact Center tools.Key...

  • Audit Team Leader

    1 week ago


    Wilmington, Delaware, United States Jobot Full time

    Job Title: Senior Audit Associate or Audit Staff (hybrid)About Jobot:Jobot is a prominent CPA firm dedicated to delivering exceptional audit and accounting solutions. We pride ourselves on our extensive experience serving a diverse clientele across multiple sectors. Our firm is recognized for fostering a collaborative and inclusive workplace, offering...

  • Audit Team Leader

    2 weeks ago


    Wilmington, Delaware, United States Jobot Full time

    Job Title: Senior Audit Associate or Audit Staff (hybrid)About Jobot:Jobot is a prominent CPA firm dedicated to delivering exceptional audit and accounting services to a diverse clientele across various sectors. Our firm is recognized for its commitment to excellence and offers a collaborative work environment that fosters professional development and...

  • Sales Team Leader

    1 week ago


    Wilmington, Delaware, United States Pottery Barn Full time

    Welcome to Pottery Barn We are excited about the opportunity to build a home with you. Even if you don't meet every requirement outlined in this job description, we encourage you to consider this position. About Our Team Our goal is to improve the quality of our customers' lives at home. We prioritize the customer in all our endeavors, guided by our...


  • Wilmington, Delaware, United States Our Team Full time

    Job Summary:We are seeking a highly motivated and experienced Shift Leader to join our team at Our Team. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during assigned shifts, providing direction to team members, and maintaining high standards of customer service.Key Responsibilities:Restaurant Operations:...


  • Wilmington, Delaware, United States DSJ Global Full time

    Position Overview:The Manufacturing Operations Leader will oversee the extrusion production team and drive the continuous enhancement of manufacturing workflows. Collaborating closely with the Plant Manager, you will ensure the effective and economical production of premium products while fostering a safe and cooperative workplace.Key Responsibilities of the...


  • Wilmington, Delaware, United States Booster (choosebooster) Full time

    IMPACT STUDENTS. GROW AS A LEADER. LAUNCH YOUR CAREER.HELP US CHANGE THE WORLDBooster is a school fundraiser on a mission to change the world. Proudly serving schools and millions of students across the nation, we are reinventing the way schools do fundraising. If you love the idea of impacting students, working with an amazing team, thriving in a...


  • Wilmington, Delaware, United States 274 Construction Group, Inc. Full time

    Job OverviewPosition Summary274 Construction Group, Inc. is in search of a dedicated Crew Leader to oversee our Water/Sewer and Grading teams. The ideal candidate will demonstrate a strong commitment to safety and show genuine concern for the well-being of their crew and subcontractors. A solid understanding of civil construction practices is essential,...

  • Educational Leader

    2 weeks ago


    Wilmington, Delaware, United States Focused Staffing Full time

    Job OverviewPOSITION: School Principal / AdministrationEMPLOYMENT TYPE: Full-TimeFocused Staffing Group, in collaboration with a distinguished arts-integrated K-8 public charter institution, is on the lookout for a Principal of Instruction who will motivate educators to excel in their profession and empower students to achieve their utmost potential.Key...

  • Clinical Nurse Leader

    2 weeks ago


    Wilmington, Delaware, United States Department of Veterans Affairs Full time

    Position Overview:The Clinical Nurse Leader (CNL) serves as a pivotal figure in ensuring the highest standards of patient care within the healthcare facility. This role encompasses a variety of responsibilities aimed at enhancing patient outcomes and operational efficiency.Key Responsibilities:Act as a liaison between nursing staff and management, ensuring...


  • Wilmington, Delaware, United States Domino's Franchise Full time

    Job DescriptionAssistant General Manager Position OverviewThe Assistant General Manager is a key member of the store operations team, responsible for supporting the General Manager in achieving sales and profit goals. This role requires a strong leader who can motivate and develop a team of customer service representatives, delivery experts, and pizza...