Advanced Technical Service Engineer
1 week ago
Overview
The Technical Field Service Engineer plays a crucial role in the maintenance and repair of automated instruments utilized in histology, cytology, and hematology. This position demands considerable travel for on-site service and installations, requiring a robust understanding of electronic, electrical, mechanical, and various technical disciplines.
Core Responsibilities
- Perform repairs on medical instruments in accordance with manufacturer specifications following decontamination procedures.
- Offer technical support to Field Service Technicians and Customer Support teams for troubleshooting Sakura instruments.
- Travel to client locations to conduct field service repairs, ensuring minimal operational downtime.
- Lead training sessions for technicians and engineers regarding instrument installation and maintenance.
- Create and revise service manuals to guarantee precise repair methodologies.
Educational Qualifications
- A Bachelor's degree in Engineering or a related discipline; supplementary coursework in instrument repair is advantageous.
Experience and Skills
- 3-5 years of experience in the repair of electro-mechanical and electronic devices.
- Willingness to engage in extensive domestic and international travel, including weekends and evenings.
- Exceptional problem-solving abilities and capacity to perform under pressure.
- Proficient in interpreting schematics and composing technical documentation.
- Familiarity with standard office software and tools.
Physical Demands
- Capability to safely handle hazardous materials and equipment.
- Ability to lift and transport heavy equipment weighing up to 50 pounds.
- Willingness to travel to various locations and possess a valid driver's license.
Sakura Finetek USA, Inc. is committed to fostering diversity and inclusion within the workplace, ensuring equal employment opportunities for all qualified candidates.
This job description delineates the essential responsibilities associated with the Technical Field Service Engineer role and may be subject to modifications by the company. Reasonable accommodations will be made for individuals with disabilities.
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