Lead Front Desk Representative

5 days ago


Vail, Colorado, United States Vail Resorts Full time
Unlock Your Potential in the Mountains

Come and experience the thrill of working in a dynamic and fast-paced environment at Vail Resorts. As a Lead Front Desk Agent, you will be the face of our resort, providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities:
  • Manage the front desk operations, ensuring efficient check-in and check-out processes
  • Provide expert guidance and support to front desk staff
  • Handle guest billing issues and resolve any concerns promptly
  • Assist with valet parking and luggage services
  • Facilitate guest communication and provide information on resort activities and services
Requirements:
  • High school diploma or equivalent
  • Valid driver's license
  • MS Office proficiency
  • Prior front desk experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary range: $23.00 - $25.99
  • Opportunities for professional growth and development
  • Free ski passes and other employee benefits
  • A dynamic and supportive work environment

Vail Resorts is an equal opportunity employer. We welcome applications from qualified candidates who share our commitment to providing exceptional guest service and contributing to a positive work environment.



  • Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAre you a people person with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments and enjoy working independently? We're seeking a skilled Lead Front Desk Agent to join our team at The Hythe, where you'll be the face of our resort and responsible for creating unforgettable...


  • Vail, Colorado, United States Pyramid Global Hospitality Full time

    About UsPyramid Global Hospitality is a leading hospitality company that values its employees and strives to create a supportive and inclusive work environment. Our company culture is built on the principles of diversity, growth, development, and wellbeing. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid...


  • Vail, Colorado, United States Vail Resorts Full time

    Job Title: Lead Front Desk AgentAre you a customer service enthusiast looking for a challenging role in a dynamic environment? Do you have a passion for delivering exceptional guest experiences? We're seeking a Lead Front Desk Agent to join our team at Vail Resorts!Job Summary: As a Lead Front Desk Agent, you will be responsible for providing exceptional...


  • Vail, Colorado, United States Manor Vail Lodge Full time

    Job SummaryManor Vail Lodge is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesCheck in and check out...

  • Front Desk Lead

    3 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate in Resort HospitalityCome and be a part of our dynamic team at Vail Resorts, where you'll have the opportunity to create unforgettable experiences for our guests. As a Front Desk Lead, you'll be the face of our resort, providing exceptional service and ensuring that every guest feels welcome and valued.Key Responsibilities:Manage the...

  • Front Desk Team Lead

    4 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Team Lead to join our team at Vail Resorts. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience during their stay.Key ResponsibilitiesManage the front desk operations, including check-in,...

  • Front Desk Team Lead

    2 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAs a Team Lead Front Desk Agent at Vail Resorts, you'll be the face of our hotel, providing exceptional service to our guests and making their stay unforgettable. With a passion for delivering outstanding customer experiences, you'll be the first point of contact for all guests, handling check-ins, answering phones,...


  • Vail, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and process check-ins...

  • Lead Front Desk Agent

    4 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Job Summary:This is a professional position that requires a focus on guest service and the ability to work independently. The successful candidate will be responsible for handling the operation of the Front Desk, including guest check-in and check-out, and providing general information to guests.Key Responsibilities:Provide exceptional guest service and...

  • Front Desk Team Lead

    3 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Job Summary:The Front Desk Team Lead is the face of the hotel, responsible for providing exceptional customer service and ensuring a memorable stay for our guests. As a key member of our hotel team, you will be the first point of contact for all guests, handling check-ins, check-outs, and resolving any issues that may arise.Key Responsibilities:Work...


  • Vail, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and dedicated Front Desk Agent to join our team at The Ritz-Carlton Club Vail. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational needs and address...


  • Vail, Colorado, United States Sonnenalp Hotel Full time

    Front Desk AgentThe Sonnenalp Hotel is seeking a skilled Front Desk Agent to provide exceptional guest service and support to our team.Key Responsibilities:Register and check-out guests efficiently and professionallyAssist guests with inquiries and requests in a courteous and timely mannerProcess payments and handle guest complaints in a fair and...


  • Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Ritz-Carlton Club Vail. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our valued guests.Key ResponsibilitiesProcess...


  • Vail, Colorado, United States East West Family Of Companies Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Lodge Tower in Vail, Colorado. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Provide authentic hospitality to...


  • Vail, Colorado, United States East West Family Of Companies Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Lodge Tower in Vail, Colorado. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Provide authentic hospitality to...

  • Front Desk Manager

    4 weeks ago


    Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesMaintain high standards of guest services and front desk operations,...


  • Vail, Colorado, United States East West Family Of Companies Full time

    Front Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to provide exceptional service to our guests and owners at Solaris Residences in Vail, CO.Key Responsibilities:Deliver genuine hospitality from check-in to check-out, engaging guests and owners with an open, helpful, and engaging tone.Maximize revenue through strategic up-selling while...

  • Front Desk Manager

    4 weeks ago


    Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesMaintain high standards of guest services and front desk operations,...


  • Vail, Colorado, United States Vail Resorts Full time

    Front Desk Agent at Vail ResortsAs a Front Desk Agent at Vail Resorts, you will be the first point of contact for our guests and owners, providing world-class service and ensuring a seamless experience. Your role will involve processing check-in and check-out, resolving folio and billing discrepancies, and following cash handling procedures.Key...


  • Vail, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Key Responsibilities:Register guests and process check-ins and...