Lead Front Desk Representative
5 days ago
Come and experience the thrill of working in a dynamic and fast-paced environment at Vail Resorts. As a Lead Front Desk Agent, you will be the face of our resort, providing exceptional guest service and ensuring a seamless experience for our visitors.
Key Responsibilities:- Manage the front desk operations, ensuring efficient check-in and check-out processes
- Provide expert guidance and support to front desk staff
- Handle guest billing issues and resolve any concerns promptly
- Assist with valet parking and luggage services
- Facilitate guest communication and provide information on resort activities and services
- High school diploma or equivalent
- Valid driver's license
- MS Office proficiency
- Prior front desk experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Competitive salary range: $23.00 - $25.99
- Opportunities for professional growth and development
- Free ski passes and other employee benefits
- A dynamic and supportive work environment
Vail Resorts is an equal opportunity employer. We welcome applications from qualified candidates who share our commitment to providing exceptional guest service and contributing to a positive work environment.
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