Front Desk Team Lead

1 week ago


Vail, Colorado, United States Vail Resorts Full time
Front Desk Agent at Vail Resorts

As a Front Desk Agent at Vail Resorts, you will be the first point of contact for our guests and owners, providing world-class service and ensuring a seamless experience. Your role will involve processing check-in and check-out, resolving folio and billing discrepancies, and following cash handling procedures.

Key Responsibilities:
  • Provide exceptional customer service to guests and owners
  • Process check-in and check-out efficiently and accurately
  • Resolve folio and billing discrepancies in a timely manner
  • Follow cash handling procedures to ensure accuracy and security
  • Guide guests to their residences and assist with baggage as needed

Vail Resorts is committed to providing a safe and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.


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