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Account Executive

4 weeks ago

Denver, Colorado, United States Colorado Rockies Full time
Job Title: Account Executive, Outbound Sales

We are seeking a highly motivated and results-driven Account Executive to join our Outbound Sales team at the Colorado Rockies. As an Account Executive, you will be responsible for establishing and growing customer relationships to drive revenue growth through the sale of individual tickets, season tickets, mini-plans, group tickets, party facilities, suites, and all other ticketed inventory at Coors Field.

Key Responsibilities:
  • Perform outbound calls to generate sales and develop new business
  • Utilize a consistent contact attempt process via phone, LinkedIn, and email to follow up, nurture, and qualify leads
  • Meet or exceed daily/weekly/monthly/yearly sales and productivity goals
  • Complete all assigned tasks, including follow-up calls and cold calls, up to 60 calls per day
  • Use the Customer Relationship Management System (CRM), Salesforce, to track calls and provide detailed updates on lead lists, sales numbers, and overall progress
  • Provide exceptional customer service to clients, existing ticket holders, prospects, and any inbound/referral accounts
  • Assist with day-of-game and other special events
  • Offseason Research and contact potential leads from business directories, web searches, or digital resources
  • Maintain relationships with current customers for renewal opportunities
  • Assist with the Season Ticket and Passport renewal process
  • Participate in training sessions highlighting new sales techniques and customer buying patterns
  • Brainstorm and communicate recommendations for new sales opportunities/packages
Requirements:
  • Excellent time management, communication, and interpersonal skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Archtics and Salesforce experience preferred
  • 1-2 years of ticket sales experience preferred
  • Excellent customer service skills
Working Conditions/Work Schedule:

During the baseball season, you must be able to work a flexible schedule that will include some evenings and weekends. Off-Season: Monday through Friday; 8 am to 5 pm. Must be willing to work at least 40 hours per week all year round.

Salary Range:

Base compensation range is $50,000/year. In addition to the base pay, this role offers the opportunity to earn a commission on top of the base compensation, providing a total compensation range of $50,000 - $70,000/year. Total compensation is determined by candidate experience and generated revenue.