Convention Services Manager

2 weeks ago


Albuquerque, New Mexico, United States Heritage Hotels and Resorts, Inc Full time
Convention Services Manager

Heritage Hotels & Resorts, Inc. is seeking a skilled Convention Services Manager to join our team. As a key member of our sales and events team, you will be responsible for delivering exceptional customer service and ensuring the successful execution of events at our properties.

Key Responsibilities:
  • Act as a liaison between customers and hotel sales teams to ensure seamless event planning and execution.
  • Coordinate logistics for group room blocks, food and beverage, public meeting space, and billing processes.
  • Develop and implement effective upsell strategies to maximize revenue.
  • Collaborate with the corporate office to achieve re-booking goals and drive business growth.
  • Provide exceptional customer service and ensure a memorable experience for guests.
Requirements:
  • Minimum of 2 years of experience in catering or catering sales in the hospitality industry.
  • Strong knowledge of Delfi ideal and MS Office.
  • Excellent verbal and written communication skills, with the ability to multitask and work in a fast-paced environment.
  • Ability to lift/push/reach for/carry 20+ pounds occasionally.
Benefits:
  • Full-time employees receive medical, dental, vision, life, short-term disability, accident, critical illness, and 401(k) benefits.

Heritage Hotels & Resorts, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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