Floor Manager

4 weeks ago


Chicago, Illinois, United States Tavern on Rush Full time
Job Title: Floor Manager - Upscale Steakhouse Dining

Job Summary: We are seeking a highly motivated and experienced Floor Manager to join our team at Tavern on Rush. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, managing costs, and driving sales.

Key Responsibilities:

* Display strong floor presence during service and ensure the guest experience is on track for a flawless experience.
* Assist the General Manager in managing costs, driving sales, and growing the business in support of achieving all financial goals.
* Partner with the General Manager to interview, hire, onboard, train, coach, and daily supervision of all hourly teammates.
* Schedule and delegate work assignments to floor managers.
* Engage all FOH teammates by hosting pre-shift meetings with a focus on the standards of service, large parties, and VIP guests.
* Develop positive guest relationships and address any guest concerns in a timely manner.
* Schedule and perform beverage inventory with the ability to troubleshoot shrinkage throughout service.
* Execute ordering of supplies/product for the FOH team as needed.
* Hold staff accountable to restaurant policies, service standards, and steps of service; administer fair and consistent corrective action when appropriate.
* Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

Qualifications:

* 5+ years of fast-paced, fine-dining, and/or upscale management experience.
* Strong knowledge of executing multiple private events during restaurant service.
* Strong knowledge of POS systems (Toast), Opentable (reservation), Hotschedules (schedule platform).
* Strong financial acumen with the proven ability to oversee cost control, inventory, labor, management, and profitability.
* Ability to work in a fast-paced environment and thrive in a dynamic setting.

About Us:

Tavern on Rush is a upscale steakhouse dining restaurant located in the heart of Chicago's Gold Coast. We offer a unique and inviting atmosphere, delicious food, and personable service.

If you are a motivated and experienced Floor Manager looking for a new challenge, please submit your application today.

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