Business Development Manager
6 days ago
Floor Coverings International is a leading mobile flooring company with a strong presence in North America, boasting over 225 locations across the United States and Canada. Our unique shop-at-home model allows customers to experience perfect new floors without leaving their homes. With an impressive average rating of 4.8 stars from 400,000+ satisfied customers, we prioritize delivering exceptional customer service.
Salary and BenefitsWe offer a competitive salary, estimated at $60,000-$80,000 annually, depending on location and experience. As an Office Manager, you'll enjoy various benefits, including paid training, full-time employment, and the opportunity to participate in our annual company convention in Cancun, Mexico.
Job Description- Customer Management: Develop trust with customers by living our Core Values daily, creating raving fans through extra-mile service, converting leads to appointments, following up on open proposals, and maintaining a clean and organized showroom.
- Marketing: Ensure customers feel cared for through extra-mile service, strengthen emotional connections by engaging in community activities, support home shows, and implement local marketing efforts.
- Operations (Production): Meet with sales staff to discuss recent sales and review customer expectations, order products accurately, schedule jobs, communicate with installers and customers, update the Salesforce/production board daily, and confirm scope of work and compensation.
- Financials: Complete job costing forms, accurately update QuickBooks for income and expenses, track and manage timely payment of business-related expenses.
To excel as our Office Manager, you should possess:
- Excellent customer service skills
- Strong communication skills, particularly over the phone
- Organized, detail-oriented, and able to multitask
- Experience in bookkeeping using QuickBooks (a plus)
- Able to work independently without supervision
In addition to your salary and benefits package, you'll enjoy:
- Paid training
- Full-time employment
- Annual company convention in Cancun, Mexico
- Parking and gas stipend covered by the company
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