Sales Coordinator
4 days ago
The Sales Coordinator is a key member of the Sales Office team, responsible for providing daily support to Sales Office and Group Sales Managers in achieving the department's long-term goals and objectives.
This role involves maintaining visibility and integrity of the department throughout the resort, promoting mutual cooperation to ensure clients receive the promised service.
The Sales Coordinator will develop trusting and long-term relationships with accounts, providing excellent customer service to clients and their guests, third-party and direct bookings.
Key responsibilities include supporting Sales initiatives across the Sales Office, acting as an inside sales contact and liaison, handling group leads in the absence of the sales representative, and assisting with preparation for travel and tradeshows.
Key Qualifications
- Bachelor's Degree preferred
- Two years' experience in customer service in a hotel environment
- Ability to communicate customer needs and resolve complaints independently
- Ability to establish and master goals
- Ability to identify and assist in the development of accounts
- Ability to act independently with minimal or no supervision
- Basic computational ability and computer skills, including accounting programs, Microsoft Word, Excel, and Delphi
Physical Demands
The Sales Coordinator will spend most of their time indoors, working at a desk, with moderate temperature control. They will be required to sit for up to 5 hours per day, walk, and stand for the remainder of the working day. Occasional lifting of up to 15 lbs. may be required.
Montage International is an equal opportunity employer and maintains a drug-free workplace, performing pre-employment substance abuse testing.
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