RV Resort Manager

1 week ago


Moore Haven, Florida, United States Sun Communities, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced RV Resort Manager to oversee the day-to-day operations of one of our resort communities. As a key member of our team, you will be responsible for ensuring the continued profitability and success of our resort, while providing exceptional guest and resident services.

Key Responsibilities
  • Operational Management: Oversee and direct the day-to-day property management operations, including administrative activities, marketing, property maintenance, and human resource management.
  • Guest and Resident Services: Ensure customers/residents receive a high level of service consistent with our company's Customer Service philosophy, responding to inquiries, resolving complaints, and coordinating team member selection, training, and development.
  • Marketing and Sales: Work with the marketing team to increase reservations and occupancy, promote the Sun Communities, Inc. brand, and market park models, pre-owned, and brokered homes for sale in the resort.
  • Financial Management: Monitor monthly operating budgets, prepare monthly explanations of P&L variances, and assist in the preparation of annual operating budgets.
  • Compliance and Risk Management: Ensure compliance with federal, state, and local agencies that regulate fair housing laws and resort operations, and identify and mitigate potential risks to the resort.
Requirements
  • Education: High School Diploma or GED
  • Experience: Minimum of 2 years property management/resort experience, including 2 years of supervisory experience, with previous sales and leasing experience preferred.
  • Skills: General knowledge of property maintenance, solid negotiation skills, ability to thrive in a fast-paced environment, working knowledge of basic accounting principles, and thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law.
  • Computer Proficiency: Basic computer proficiency, including Microsoft Office Suite, with experience using Yardi and/or RMS preferred.
  • Availability: Flexibility to respond to resort needs during non-business hours, with the ability to live on-site within the resort (housing provided).
Benefits
  • Comprehensive Medical and Prescription Coverage
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Company Matching Contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement Program
  • Vacation RV Site Discounts
  • Team Member Perks & Discounts Program
  • Paid Time Off


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