Client Relations Associate

2 weeks ago


Warren, Michigan, United States Boundless Promotions Full time
Boundless Promotions is seeking dedicated individuals for an exciting entry-level role as a Customer Service Representative, offering genuine opportunities for career advancement.

Our mission is to build and sustain authentic partnerships with our clients and customers. We have established ourselves as the leading business consulting firm in the nation, driven by our winning mindset, integrity, transparency, and relentless pursuit of success. These qualities are precisely what we seek in our entry-level Customer Service Representatives. We prioritize training and developing our team members to achieve optimal performance. Our commitment is to provide the highest level of service that benefits both our clients and customers. Unlike larger corporate entities, we focus on personalized attention that distinctly positions us to enhance customer retention and differentiate ourselves from competitors.

Key Responsibilities of a Customer Service Representative:
  • Work closely with management to remain informed about new offerings, services, promotional activities, and company policies.
  • Engage with customers in a courteous and professional manner while attentively addressing their concerns.
  • Deliver effective solutions and support to ensure complete customer satisfaction.
  • Manage sensitive customer information with care and confidentiality.
  • Welcome, assess, recommend products/services, and successfully close every customer interaction.
  • Propose enhancements to management to elevate customer satisfaction levels.
Qualifications for a Customer Service Representative:
  • High School Diploma or equivalent.
  • Previous experience in customer service, retail, or sales is preferred.
  • Ability to manage multiple tasks and maintain focus in a dynamic environment.
  • Positive demeanor and patience when communicating with customers.
  • Team-oriented individual who can also work independently.
  • Exceptional service orientation and strong interpersonal skills that foster positive relationships with colleagues and customers.


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