Help Desk Professional
7 days ago
We are looking for skilled and dedicated professionals to join our Customer Service team as Customer Service Representatives.
About the Opportunity:
- Prioritize and manage multiple customer requests simultaneously.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Collaborate with colleagues to achieve customer satisfaction goals.
Responsibilities:
- Phone Support: Handle customer calls and respond to their inquiries in a professional and courteous manner.
- Email Support: Respond to customer emails and resolve their issues in a timely and effective manner.
- Chat Support: Provide excellent customer service through live chat interactions.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of experience in customer-facing roles.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary of $40,000 - $55,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Ongoing training and development opportunities to enhance your skills and career growth.
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