Customer Service Specialist

6 days ago


New Castle, Delaware, United States New Castle County Government Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at New Castle County Government. The successful candidate will provide exceptional customer service and technical support to users of our information processing and telephone systems.

Key Responsibilities
  • Install, test, maintain, and repair desktop equipment, including personal computers, printers, and telephones.
  • Support the operation of network and department-approved personal software applications, including email and office automation products.
  • Provide technical resources and assistance to users and division staff.
  • Maintain system security and assign user IDs and passwords.
  • Assign customer service tasks to other customer service staff and contractors as directed.
Requirements

To be successful in this role, you will need:

  • Thorough knowledge of customer service policies and procedures in an information processing environment.
  • Good knowledge of networks and network communications.
  • Ability to establish and maintain effective working relationships with staff and customers.
  • Ability to reason logically and draw sound conclusions in the diagnosis of technical problems.
  • Ability to follow complex written and oral instructions.
  • Ability to communicate courteously and effectively, both verbally and in writing.
Qualifications

At least three (3) years of experience in servicing customers in an information systems processing environment and possession of a high school diploma or GED, or an equivalent combination of experience, education, or training directly related to the required knowledge, skills, and abilities.

Additional Requirements

Ability to pass a Class III County physical examination and background check.



  • New Castle, Delaware, United States Steel and Metal Service Center Pott Full time

    Job OverviewWe are a leading metal and industrial hardware supply house seeking a skilled customer service specialist to join our team.Our customers come from a diverse range of industries, including contractors, fabricators, and homeowners.The ideal candidate will have excellent communication and customer service skills, with the ability to work in a...


  • New Castle, Delaware, United States New Castle County, DE Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at New Castle County, DE. As a key member of our Information Systems department, you will be responsible for providing exceptional customer service and technical support to our users.Key ResponsibilitiesProvide technical support and troubleshooting for desktop equipment,...


  • New Castle, Delaware, United States New Castle County, DE Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at New Castle County, DE. As a key member of our Information Systems department, you will be responsible for providing exceptional customer service and technical support to our users.Key ResponsibilitiesProvide technical support and troubleshooting for desktop equipment,...


  • New Castle, Delaware, United States Harbour Textile Service Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison. As a key member of our hospitality team, you will be responsible for providing exceptional service to our valued customers.Key Responsibilities:Act as the primary point of contact for assigned customers, ensuring clear and...


  • New Castle, Delaware, United States Harbour Textile Service Full time

    Customer Service Representative OpportunityAre you looking for a stable and routine schedule? Do you want to work for a company that values customer satisfaction and employee growth? Harbour Textile Service, Inc. is seeking a highly motivated and dependable Customer Service Representative to join our team.Responsibilities:Provide exceptional customer service...


  • New Castle, Delaware, United States Harbour Textile Service Full time

    Job OverviewWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative/Administrative Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service...


  • New Castle, Delaware, United States County of New Castle Delaware Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at the County of New Castle Delaware.Key ResponsibilitiesProvide exceptional customer service to users of our information processing and telephone systems.Work at multiple locations throughout the County, ensuring seamless support to our customers.Operate within the...


  • New Castle, Delaware, United States Orkin Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our service delivery team, you will play a pivotal role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesField incoming requests and schedule service visits to ensure...


  • New Castle, Delaware, United States Seasons Pizza Full time

    Join our vibrant team at Seasons Pizza! We are on the lookout for passionate Customer Engagement Specialists who will connect with our patrons and deliver outstanding dining experiences. If you possess a lively spirit, thrive on positive interactions, and are committed to crafting unforgettable moments for our guests, we would love to have you with us.Our...


  • New Castle, Delaware, United States County of New Castle Delaware Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Treasury Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing payments, and performing various administrative tasks.Key ResponsibilitiesProvide customer service to the public, responding to...


  • New Castle, Delaware, United States County of New Castle Delaware Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Treasury Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing payments, and performing various administrative tasks.Key ResponsibilitiesProvide customer service to the public, responding to...


  • New Castle, Delaware, United States STADA Group Full time

    **Sachbearbeiter (w/m/d) Global Customer Service** Die STADA Gruppe ist ein weltweit agierender Partner für Gesundheit und Wohlbefinden. Als einer der führenden Hersteller von hochwertigen Pharmazeutika setzen wir uns für die Gesundheit der Menschen ein. Unsere Werte Integrität, Unternehmertum, Agilität und One STADA bilden die Grundlage für unsere...


  • New Castle, Delaware, United States Steel and Metal Service Center Pott Full time

    Job DescriptionWe are a metal and industrial hardware supply house, a leading provider of steel and metal products to various industries.Our customers come from a wide range of sectors, including contractors, fabricators, and homeowners.We are seeking a highly skilled customer service professional to take orders from customers in a fast-paced environment.You...


  • New Castle, Delaware, United States Steel and Metal Service Center Pott Full time

    Job OverviewWe are a leading metal and industrial hardware supply house, catering to a diverse range of customers including contractors, fabricators, and homeowners.As a key member of our team, you will be responsible for taking orders from customers via phone, walk-in, and email.Our ideal candidate possesses outstanding customer service and communication...


  • New Castle, Delaware, United States Steel and Metal Service Center Pott Full time

    Job OverviewWe are a leading metal and industrial hardware supply house, catering to a diverse range of customers including contractors, fabricators, and homeowners.As a key member of our team, you will be responsible for taking orders from customers via phone, walk-in, and email.Our ideal candidate possesses outstanding customer service and communication...


  • New Castle, Delaware, United States Sobieskiinc Full time

    About Sobieski Services, Inc.Sobieski Services Inc. is a leading provider of premier construction services in Delaware, South Eastern PA, and Cecil County, Maryland. With over 25 years of experience, we have established a strong reputation for delivering high-quality plumbing and HVAC services with a focus on customer satisfaction.Job SummaryWe are seeking a...


  • New Castle, Delaware, United States Pconline365 Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pconline365. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and...


  • New Castle, Delaware, United States Pconline365 Full time

    About Pconline365Pconline365 is a leading e-commerce company that prides itself on delivering exceptional customer service to its loyal customers across multiple marketplaces.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our growing team. As a Customer Service Representative, you will be responsible...


  • New Castle, Delaware, United States Mr Rooter Plumbing Full time

    **About the Role**As a Customer Service Representative at Mr. Rooter Plumbing, you will be the first point of contact for our customers, providing an exceptional experience through excellent communication and problem-solving skills. This role requires a strong understanding of customer needs and the ability to work collaboratively with a team to resolve...


  • New Castle, Delaware, United States Bass Pro Shops Full time

    Customer Service Outfitter Job DescriptionBass Pro Shops Christiana Mall is seeking a Customer Service Outfitter to join our team. As a Customer Service Outfitter, you will be responsible for providing exceptional customer service to our guests, ensuring a positive shopping experience, and maintaining a safe and secure environment.Key Responsibilities:Secure...