Customer Service Liaison
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison. As a key member of our hospitality team, you will be responsible for providing exceptional service to our valued customers.
Key Responsibilities:
- Act as the primary point of contact for assigned customers, ensuring clear and consistent communication
- Monitor and manage customer satisfaction, identifying opportunities for improvement and implementing solutions
- Collaborate with internal teams to resolve customer issues and concerns
- Develop and maintain strong relationships with customers, built on trust and exceeding their expectations
- Identify and capitalize on opportunities to increase customer loyalty and retention
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Valid driver's license and excellent driving record
- Ability to lift, push, and pull up to 50 pounds
Benefits:
- Competitive salary and benefits package
- Company car and mobile phone
- Paid vacation and holidays
About Us:
Harbour Textile Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, healthcare, and small business industries. We are committed to delivering exceptional service and supporting our customers' business goals while reducing their environmental impact.
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