Customer Service Representative
3 weeks ago
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. As a Sales Associate, you will be part of a team that strives to make people's day better by providing excellent customer service and selling products that fit their lifestyle.
Responsibilities
- Provide exceptional customer service, greet guests with a smile, and make them feel welcome
- Get to know your customers, suggest products based on their needs, and build strong relationships
- Replenish sales floor as needed to maintain a clean and organized store environment
- Maintain a clean store and merchandise to Normal standards
- Promote a safe and clean environment for customers and staff
What Will Make You Stand Out
- 1+ years of retail experience, preferably in the fashion/apparel industry
- Passion for making people happy and providing excellent customer service
- Proficiency with Shopify and Shopify POS
- Strong integrity, excellent fashion sense, and self-awareness
Requirements
- Eager to learn through feedback and solve problems in a fast-paced environment
- Hard working, team player, and goal-oriented, with a positive attitude
- Ability to adapt quickly to new systems and processes, take ownership, and maintain inventory integrity
- Flexible availability, nights, weekends, and holidays, with a minimum of 15-20 hours per week
Benefits
- Paid hourly and bi-weekly
- Bonus opportunities
- Employee discount
Please submit a cover letter along with your resume for consideration.
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