Customer Service Representative

2 weeks ago


Southfield, Michigan, United States Brightwing Full time
Job Description

At Brightwing, we are seeking a highly skilled and organized individual to join our team as a Call Center Intake Specialist.

Key Responsibilities:

  • Contact potential clients to obtain information for our legal firm, handling high-volume calls with professionalism and efficiency.
  • Document facts in our custom database system, ensuring accuracy and attention to detail.
  • Collaborate with our team to determine cases to be assigned and referred, utilizing strong communication and problem-solving skills.
  • Provide exceptional customer service, answering a multi-line phone system and directing each call to the appropriate party.

Requirements:

  • Ability to multitask and work well in a team environment.
  • Mid to high-level computer skills, typing skills, and superior communication skills.
  • Excellent customer service and organizational skills, with a focus on detail and accuracy.
  • Previous call center experience is highly desirable.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



  • Southfield, Michigan, United States MSC Industrial Direct Full time

    Customer Care RepresentativeAt MSC Industrial Supply Co., we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Process customer orders and resolve issues in a timely and efficient mannerCollaborate with...


  • Southfield, Michigan, United States Public Storage Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...


  • Southfield, Michigan, United States MSC Industrial Direct Full time

    Job Title: Customer Care RepresentativeAt MSC Industrial Supply Co., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. This role is responsible for delivering exceptional customer experiences through various inbound interaction types, including phone calls and emails.Key...


  • Southfield, Michigan, United States TEKsystems Full time

    Job Title: Customer Support RepresentativeAbout the Role:We're seeking a highly skilled Customer Support Representative to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our customers.Key...


  • Southfield, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for customers, you will be responsible for providing exceptional service, taking orders, answering questions, handling complaints, and troubleshooting problems.Key ResponsibilitiesAssist internal and...


  • Southfield, Michigan, United States TEKsystems Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our 24-hour Call Center, you will be responsible for providing exceptional service to our members, addressing their inquiries, and resolving their...


  • Southfield, Michigan, United States TEKsystems Full time

    Job Title: Member Services RepresentativeAt TEKsystems, we're seeking a highly skilled and customer-focused Member Services Representative to join our team. As a key member of our Call Center, you'll be responsible for delivering exceptional service to our members, resolving their inquiries and issues in a timely and professional manner.Key...


  • Southfield, Michigan, United States TEKsystems Full time

    Job Title: Member Service Center RepresentativeWe are seeking a highly skilled and charismatic individual to join our 24-hour Call Center team as a Member Service Center Representative. As a key member of our team, you will be responsible for delivering exceptional customer service while building strong relationships with our members.Key...


  • Southfield, Michigan, United States MSC Industrial Direct Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at MSC Industrial Supply Co. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through various inbound interaction types.Key ResponsibilitiesProcess orders, troubleshoot issues, and complete returns in a timely...


  • Southfield, Michigan, United States Michigan First Credit Union Full time

    Job Title: 3rd Shift Call Center RepresentativeLocation: Lathrup Village, MIWe are seeking a highly motivated and customer-focused individual to join our 24/7 Call Center team as a 3rd Shift Call Center Representative. As a key member of our team, you will be responsible for delivering exceptional service to our members, resolving issues, and providing...


  • Southfield, Michigan, United States Race Winning Brands Full time

    Job SummaryRace Winning Brands is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional...


  • Southfield, Michigan, United States Michigan First Credit Union Full time

    Member Service Center RepresentativeAt Michigan First Credit Union, we're seeking a highly skilled and customer-focused Member Service Center Representative to join our 24/7 Call Center team. As a key member of our team, you'll be responsible for delivering exceptional service to our members, providing solutions to their inquiries, and building strong...


  • Southfield, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As the first point of contact for customers, you will be responsible for providing exceptional service, taking orders, answering questions, handling complaints, and troubleshooting problems.Key ResponsibilitiesAssist internal...


  • Southfield, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...


  • Southfield, Michigan, United States Race Winning Brands Full time

    Job SummaryRace Winning Brands is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products to existing and potential customers.Key ResponsibilitiesRespond to customer inquiries and...


  • Southfield, Michigan, United States Public Storage Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and exceeding their expectations.Key ResponsibilitiesAssess customer...


  • Southfield, Michigan, United States Integrity Insurance Agency LLC Full time

    Job OpportunityWe are seeking a highly motivated and organized individual to join our team as a Customer Service/Sales Representative at Integrity Insurance Agency LLC.Key Responsibilities:Provide exceptional customer service to our client baseSales and service to clientsMaintain and update agency filesCommunicate technical information to non-technical...


  • Southfield, Michigan, United States Unavailable Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Center Representative to join our 24/7 Call Center team. As a key member of our team, you will be responsible for delivering exceptional service to our members, resolving their issues, and providing solutions to their problems.ResponsibilitiesProvide top-notch customer service to...


  • Southfield, Michigan, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our 24-hour Call Center, you will be responsible for providing exceptional service to our members, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Southfield, Michigan, United States Credit Acceptance Full time

    About the RoleCredit Acceptance is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will play a critical role in promoting great service, encouraging consumers to bring their accounts current, and resolving escalated issues.Key ResponsibilitiesEfficiently and accurately handle calls and...