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Customer Service Representative

2 months ago

Provo, Utah, United States HAMPTON INN OF PROVO Full time
Front Desk Associate

HAMPTON INN PROVO is a guest service-focused hotel seeking an energetic and out-going individual to support our Front Desk team as a Part-Time Front Desk Associate.

A Front Desk Associate is responsible for providing exceptional guest services, maintaining the Front Desk operations, and demonstrating integrity, accountability, responsibility, multitasking, and teamwork.

Key Responsibilities:

  • Check-in's and Check-Out's
  • Answering Phone Calls
  • Providing Above and Beyond Guest Service
  • Maintaining Clear Communication between Departments
  • Performing Other Assigned Tasks or Projects as Directed by Management

Requirements:

  • Attention to detail
  • Excellent communication skills
  • Ability to multitask and work in a fast-paced environment
  • Team player with a positive attitude