Customer Service Representative

4 weeks ago


Provo, Utah, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Shift Choice team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Assist customers in different parts of the rental or return process on our airport lots
  • Check cars, enter information in a handheld device, process rentals of our loyalty customers, assist customers at our exit gates or check-in our cars at return
  • Provide excellent customer service and ensure a positive experience for our clients
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
What We Offer
  • A competitive bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training and development opportunities
  • Flexible scheduling: set your own schedule that fits your needs while also fulfilling the needs of our business
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be 18 years of age and legally authorized to work in the United States
About Us

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission.



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