Restaurant Operations Manager

1 week ago


Helena, Montana, United States Taco Bell - MTB Management Full time
Job Overview

As a Restaurant General Manager at Taco Bell - MTB Management, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results. This is a key leadership role that requires a strong passion for people development, customer satisfaction, and operational excellence.

Key Responsibilities
  • Team Leadership: Recruit, train, and develop a talented team of restaurant staff, including assistant managers, shift managers, and team members. Foster a positive and productive work environment that encourages collaboration and growth.
  • Customer Satisfaction: Ensure that every customer interaction is positive and memorable. Coach your team to deliver exceptional customer service, resolve issues promptly, and maintain high customer satisfaction scores.
  • Operational Excellence: Manage the restaurant's operations to achieve high levels of efficiency, productivity, and profitability. Monitor and control labor costs, inventory levels, and cash handling procedures to ensure compliance with company policies and procedures.
  • Financial Management: Analyze financial reports to identify areas for improvement and implement strategies to increase revenue and reduce costs. Develop and manage budgets to achieve financial targets.
Requirements
  • Education: High School Diploma or equivalent preferred.
  • Experience: 1-4 years of experience in a food service or retail environment, including profit and loss responsibility.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Basic business math and accounting skills, with the ability to analyze financial reports and make informed decisions.


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