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Restaurant Operations Manager

2 months ago

Helena, Montana, United States Qdoba Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Qdoba. As a Restaurant Operations Manager, you will be responsible for managing restaurant operations, including managing staff, maintaining high standards of customer service, and ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Manage Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring compliance with company policies and procedures.
  • Lead and Develop Team Members: Train, develop, and coach team members to ensure they have the skills and knowledge needed to provide excellent customer service and maintain high standards of food quality.
  • Drive Sales Growth: Focus on developing long-term sales growth initiatives designed to drive profitable sales growth and increase revenue.
  • Manage Costs and Budget: Monitor costs and adherence to budget and restaurant goals, and make recommendations for cost savings and budget adjustments as needed.
  • Maintain Brand Image: Ensure the restaurant maintains a clean and well-maintained appearance, and that all staff members are dressed in company-approved uniforms.
  • Partner with Restaurant Manager: Work closely with the Restaurant Manager to analyze restaurant operational and financial performance, identify trends, and implement action plans for improvement.

Requirements:

  • Leadership Experience: 2+ years of experience in a leadership role, preferably in the restaurant industry.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a positive and welcoming experience for guests.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with team members, guests, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including health, vision, and dental insurance, and a 401(k) program with matching.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, including training and development programs.
  • Flexible Schedules: Flexible schedules and a positive work environment.