Insurance Customer Service Representative

6 hours ago


Wichita Falls, Texas, United States Mass Markets Full time
Customer Service Representative Job Description

At Mass Markets, we're seeking a skilled Customer Service Representative to join our team. As an Insurance Customer Service Agent, you'll play a vital role in supporting our customers and helping them understand their insurance coverages.

Key Responsibilities:
  • Provide exceptional customer service and support to customers via phone, email, and in-person.
  • Assist customers in selecting the right insurance products and services to meet their needs.
  • Work closely with our sales and marketing teams to promote our insurance offerings and drive business growth.
  • Collaborate with our back office processing team to ensure seamless customer service and support.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Knowledge of insurance products and services.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong understanding of insurance products, we'd love to hear from you.



  • Wichita Falls, Texas, United States Mass Markets Full time

    Customer Service Agent Role at Mass MarketsWe are seeking a skilled Customer Service Agent to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, helping them understand their insurance coverages and select the right products and services.Key...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass MarketsJob ID: 41241About the RoleAs an Insurance Customer Service Agent at Mass Markets, you will be responsible for providing exceptional customer service and support to our policyholders. Your primary goal will be to assist customers in understanding their coverages and selecting the right products and services to meet their needs.Key...


  • Wichita Falls, Texas, United States Brycen Whitaker - State Farm Agent Full time

    About Our AgencyWe help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide excellent customer service and support to our clients.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job SummaryAs an Insurance Customer Service Representative at Mass Markets, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to understand their needs and provide them with the right products and services to meet their personal financial goals.Key ResponsibilitiesProvide...


  • Wichita Falls, Texas, United States UniFirst Corporation Full time

    **About UniFirst Corporation**UniFirst Corporation is a leading provider of uniform and workwear services. We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative.**Key Responsibilities**Provide exceptional customer service to internal and external customers, ensuring a positive and professional...


  • Wichita Falls, Texas, United States Brycen Whitaker - State Farm Agent Full time

    About Our AgencyWe help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide excellent customer service and help our customers with their insurance and financial services needs.Job ResponsibilitiesEstablish customer relationships and follow up with customers as needed.Use a...


  • Wichita Falls, Texas, United States Brycen Whitaker - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brycen Whitaker - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers to understand their needs and provide personalized...


  • Wichita Falls, Texas, United States Brycen Whitaker - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brycen Whitaker - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers to understand their needs and provide personalized...


  • Wichita Falls, Texas, United States Caleb Hanke - State Farm Agent Full time

    Customer Relations RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!Key Responsibilities:Build and maintain strong relationships with customers, providing personalized...


  • Wichita Falls, Texas, United States Americold Full time

    Customer Service RepresentativeAmericold is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for:Key Responsibilities:Respond to customer inquiries and complaints in a timely and professional mannerResolve customer issues related to work-orders, shipments, inventory...


  • Wichita Falls, Texas, United States Envoy Air Full time

    {"title": "Customer Service Representative", "content": "OverviewEnvoy Air, an American Airlines Group Company, is seeking a Customer Service Representative to join our team at Wichita Falls Regional Airport. As a Customer Service Representative, you will be the first point of contact for passengers, providing a seamless check-in and ticketing experience....


  • Wichita Falls, Texas, United States DXP Enterprises Full time

    Job OverviewDXP Enterprises is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing customer orders, and assisting the outside sales team with quoting and sourcing products.Key Responsibilities:Respond to...


  • Wichita Falls, Texas, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide excellent...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job SummaryWe are seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle customer...


  • Wichita Falls, Texas, United States United Family Services Inc Full time

    Job SummaryUnited Family Services Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Customer Service: Greet and...


  • Wichita Falls, Texas, United States ADT Full time

    Protecting Lives, One Call at a TimeAt ADT, our mission is to provide top-notch security services that make a real difference in people's lives. As an Alarm Monitoring Representative, you'll play a critical role in helping us achieve this goal.Key Responsibilities:You'll be responsible for:Monitoring and dispatching authorities for residential and small...


  • Wichita Falls, Texas, United States ADT Full time

    About ADTAt ADT, we're a leading provider of electronic security, interactive home and business automation, and monitoring services for residences and small businesses in the United States. Our mission is to help save lives and protect our customers' properties.Job SummaryWe're seeking a skilled Customer Service Representative to join our Alarm Monitoring...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets **Job Summary** We are seeking a skilled Customer Service Representative to join our team at Mass Markets. As an Inbound Customer Service Agent, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. **Key Responsibilities** * Handle inbound and outbound contacts with a focus on first call...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesHandle customer inquiries and concerns in a timely and...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mass Markets. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesHandle customer inquiries and concerns in a timely and...