Senior Network Engineer
3 days ago
We are seeking a highly skilled Sr Network Technician to join our team at Manpower Group Inc. The ideal candidate will have extensive experience in Salesforce Administration, Networking, and Service Cloud.
Key Responsibilities:
- Support the day-to-day salesforce needs of the business globally to ensure operational flow.
- Manage user support requests & escalations and respond in a timely manner.
- Provide guidance to users on how to utilize the system to meet their needs.
- Manage multiple simultaneous enhancement projects and project-related tasks on time within an Agile development process.
- Work with cross-functional stakeholders to clarify requirements, demo changes, and answer questions about system and improvements.
- Administer aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
- Works with IT teams to ensure system integrations are working correctly.
- Works with Data Integrity Specialist to identify, merge, clean-up data.
Requirements:
- Extensive Salesforce product knowledge and at least 3-5+ years' of Salesforce Administration hands-on experience with Sales & Service Cloud.
- Ability to work independently and proactively.
- Excellent project management skills.
- Excellent problem-solving skills.
- Ability to liaise with stakeholders at all levels.
- Knowledge of databases.
- Enterprise software systems.
- Zoom phone (management).
- Applications:
- MS Office 365.
- Teams.
- SharePoint.
- SAP Business Objects.
- BluJay (preferred not required).
- Validity.
- MS SQL experience.
- Zoom.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please click apply now and a recruiter will be in touch with you to discuss this opportunity further.
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