Enterprise Mobile Device Specialist

2 days ago


Arlington, Virginia, United States National Guard Employment Network Full time
Job Summary

The National Guard Employment Network is seeking a highly skilled Enterprise Mobile Device Specialist to join our team. As a key member of our IT support team, you will be responsible for providing expert-level support for mobile devices, including deployment, configuration, and troubleshooting.

Key Responsibilities
  • Provide application deployment support for mobile devices, including configuration and troubleshooting.
  • Act as a liaison between customers and our IT team to resolve technical issues.
  • Collaborate with manufacturers and vendors to expedite repair and/or updates for mobile devices.
  • Develop and implement solutions to improve mobile device management and security.
  • Provide training and assistance to newly hired IT employees on IT security, network utilization, and mobile device management.
Requirements
  • Minimum of 5 years of relevant experience supporting mobile devices.
  • Advanced written and verbal communication skills.
  • Bachelor's degree in Computer Science or related field.
  • A Secret clearance is required.
Work Environment

This is a full-time position with typical days and hours of work being Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours may be required as needed by business.

Travel is primarily local during the business day, although some out-of-area travel and overnight may be expected.



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