Network Operations Center Specialist

2 days ago


Phoenix, Arizona, United States Aptino, Inc. Full time
Network Operations Center Technician

At Aptino, Inc., we are seeking a highly skilled Network Operations Center Technician to join our team. As a key member of our network operations team, you will be responsible for ensuring the smooth operation of our network infrastructure.

Key Responsibilities:

  • Network Monitoring and Maintenance: Proactively monitor and maintain our network infrastructure, including routers, switches, firewalls, and load balancers.
  • Troubleshooting and Incident Management: Troubleshoot basic network access issues and implement network security policies and procedures.
  • Device Deployment and Support: Deploy new devices in the data center as required and install, configure, support, and maintain network service devices, telecommunications, and LAN/WAN hardware and software.
  • Collaboration and Communication: Serve as an escalation point to Tier 2 support groups and provide feedback to management and engineering teams.

Requirements:

  • Technical Expertise: Strong technical understanding of core networking technologies, including routing and switching.
  • Software Experience: Intermediate level desktop computer software experience, including skills in Microsoft Office.
  • Tools and Technologies: Working knowledge of commonly available tools, including ARMT, Orion, NNMI, and BSM.

About Us:

Aptino, Inc. is a leading provider of innovative solutions in the field of network operations. We are committed to delivering exceptional service and support to our clients.



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