Network Operations Specialist
3 days ago
We are seeking a highly skilled Network Operations Specialist to join our team at Pyramid Consulting, Inc. as a Network Operations Engineer. This is a 03+ Months Contract opportunity with long-term potential.
Key Responsibilities- Network Monitoring: Continuously monitor network devices, including routers, switches, firewalls, and other infrastructure components, using network management tools and systems.
- Troubleshooting: Receive and categorize trouble tickets based on priority and severity, and determine the appropriate course of action and escalate issues as needed.
- Incident Response: Respond to network incidents promptly to minimize downtime and ensure quick resolution, following established incident response procedures.
- Documentation: Maintain detailed documentation of network issues, troubleshooting steps, and resolutions, and update network diagrams and inventory records as required.
- Communication: Effectively communicate with internal teams, external vendors, and customers regarding network status, issues, and resolutions, and provide clear and concise updates on ticket status.
- Collaboration: Work closely with Level 2 and Level 3 support teams to escalate complex issues and collaborate on problem resolution.
- Compliance: Adhere to company policies, industry regulations, and best practices for network operations and security.
- Technical Skills: Experience with Network Operations Centre (NOC), Network protocols (TCP/IP, DNS, DHCP, etc.), and certifications such as CompTIA Network+ and CCNA.
- Education: Associate's degree in information technology, Computer Science, or related field preferred, or equivalent work experience.
- Experience: 2+ years of experience in network operations, IT support, or related roles, with a strong understanding of network protocols, network hardware, and monitoring tools.
- Certifications: CompTIA Network+, CCNA, or other relevant certifications are a plus.
- Soft Skills: Strong analytical and problem-solving abilities, excellent written and verbal communication skills, and ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Network Operations Specialist
3 days ago
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Network Operations Manager
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Network Operations Coordinator
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Plant Maintenance Specialist
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Traveling CT Imaging Specialist
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Infrastructure Operations Specialist
2 weeks ago
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Fiber Network Operations Supervisor
5 days ago
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Traveling CT Imaging Specialist
1 week ago
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3 days ago
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Network Optimization Specialist
1 week ago
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Wireless Network Specialist
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