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Data Center Project Manager, IT/Network Specialist

2 months ago

Phoenix, Arizona, United States Microsoft Full time
About the Role

This is a challenging and rewarding opportunity to join Microsoft's Cloud Operations & Innovation (CO+I) team as a Data Center Project Manager, IT/Network. As a key member of our team, you will be responsible for delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Key Responsibilities
  • Manage assigned projects to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles.
  • Perform troubleshooting for service incidents and escalate, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
  • Recognize potential customer impact of other events and issues, communicate potential impact, and plan for impact accordingly.
  • Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
  • Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
  • Embody our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
  • High School Diploma or equivalent AND 1+ years industry experience OR 2+ years industry experience and college coursework.
  • Ability to meet Microsoft, customer, and/or government security screening requirements.
  • Preferred qualifications include 2+ years' experience in Critical Environment infrastructures or working in physical IT infrastructures, technical college degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field, and applicable certifications.
What We Offer
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect