Sales Associate
2 days ago
The Lovesac Company is a leading provider of innovative, adaptable, and comfortable furniture solutions. Our mission is to bring Total Comfort to millions of homes by offering a wide range of products that can evolve with our customers' needs.
Job SummaryWe are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and utilizing our proprietary selling process to demonstrate, quote, and close sales. You will also be responsible for maintaining a high level of product knowledge, ensuring inventory integrity, and partnering with store management to resolve customer service issues.
Key Responsibilities- Customer Service: Provide outstanding service to customers, greeting and acknowledging every customer, demonstrating all products, and maintaining a comprehensive knowledge of the entire product line.
- Sales: Utilize our proprietary selling process to identify customer needs, demonstrate products, quote, and close sales.
- Inventory Management: Maintain inventory integrity, accuracy, and protect company assets at all times.
- Partnership with Store Management: Partner with store management to ensure that all customer service issues are resolved and enhance all aspects of customer service, including order management.
- Store Standards: Maintain store standards, including merchandising, marketing, store cleanliness, and safety, in accordance with Company operating policies and procedures.
- Minimum of 1-2 years of related sales experience.
- Results-driven and able to meet or exceed KPIs and goals.
- Proven time management skills and ability to adapt to a changing business environment.
- Ability to prioritize responsibilities with the appropriate level of urgency and manage multiple projects simultaneously.
- Superior communication skills, including verbal, written, and interpersonal skills.
- Demonstrates strong analytical, mathematical, and problem-solving skills.
- Maintains the highest level of customer service and creates solutions and experiences that drive business results and engagement with the brand.
- Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
- Ability to work collaboratively with fellow employees and treat all clients, both internal and external, with dignity and respect.
- Flexible Hours
- Paid Time Off & Holiday Pay
- Sales Incentive Programs
- 401K Matching Contribution
- Health Plan Discount
- Employee Assistance Program
- Financial Wellness Tools
- Associate Discounts
- Pet Insurance
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