VIP Registration Associate

4 days ago


New York, New York, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and customer-focused VIP Registration Agent to join our team at Caesars Entertainment. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Deliver outstanding customer service, consistently demonstrating a warm and welcoming attitude.
  • Anticipate and meet the needs of our guests, providing fast and flawless service.
  • Coordinate check-in and check-out times, ensuring a smooth and efficient process.
  • Manage room assignments, ensuring all rooms are cleaned and ready for guests.
  • Process payments, handle cash, checks, and credit cards, and maintain an accurate operating bank.
  • Perform limited Caesars Rewards duties, including issuance of promotional amenities and redemption of coupons.
Requirements
  • High School diploma or equivalent required.
  • Entertainment background or hotel experience preferred.
  • Outstanding public relations skills and a positive, outgoing personality.
  • Knowledge of LMS system a plus.
About Us

Caesars Entertainment is the leading brand in gaming in the Atlantic City region, with three iconic resorts: Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. We are committed to offering our guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars Entertainment is deeply rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to work and play.



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