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Patient Registration Compliance Supervisor

2 months ago


New York, New York, United States Live Family Care PLLC Full time
Job Title: Lead Front Desk

Live Urgent Care is seeking a dedicated and experienced Patient Registration Compliance Supervisor to join our dynamic team.

Key Responsibilities:
  • Supervise and refine the patient registration process to ensure accuracy and completeness of patient information.
  • Verify insurance details with precision and address discrepancies to prevent payment delays and enhance the revenue cycle.
  • Conduct detailed audits to uphold high standards of data integrity and compliance.
  • Develop and deliver comprehensive training and educational materials to elevate staff capabilities in registration and insurance verification.
  • Run daily reports and oversee key performance indicators (KPIs) to monitor and improve patient registration efficiency.
  • Collaborate with the billing team to support claims processing and resolve patient billing inquiries and concerns.
  • Utilize Athena Health as our EMR system to manage patient data and ensure seamless integration with financial operations.
Why This Role is a Great Opportunity:
  • Competitive Compensation: Enjoy a competitive base salary and monthly performance bonuses and incentives.
  • Comprehensive Benefits Package: Benefit from Medical, Dental, Vision, STD and LTD insurance, an Employee Assistance Program (EAP), and a 401k with a match.
  • Generous PTO: Take advantage of a generous paid time off policy that supports your work-life balance.
  • Professional Growth Opportunities: Access career advancement, continuing education, and professional development opportunities.
  • Positive Work Environment: Be part of a supportive, inclusive, and collaborative workplace culture.
  • Work-Life Balance: Benefit from flexible work hours and policies that promote a healthy work-life balance.
  • Company Reputation: Join an organization with a strong employer brand and positive reviews.
  • Interesting and Challenging Work: Engage in stimulating work that involves solving complex problems and contributing to exciting projects.
  • Strong Leadership: Work with experienced, approachable leaders who are committed to your development and success.
  • Clear Career Path: Enjoy clear and attainable career progression paths within the organization.
Requirements:
  • Minimum of 2 years of front desk experience in a medical office.
  • Deep understanding of patient registration and insurance verification tools.
  • Proficiency in Word, Excel, PowerPoint, and Adobe is required.
  • Basic experience in chart auditing and familiarity with Athena Health or similar EMR systems.
  • Strong analytical and organizational skills with a keen eye for detail.
  • Proven ability to create and deliver training programs.
  • Excellent communication skills with experience in leading and training a team.
  • Professional and polished appearance, with a commitment to maintaining business professional attire.
  • A bachelor's degree or an associate degree in a relevant field is preferred.