Sales Operations Analyst

1 week ago


Bloomingdale, Illinois, United States Jobot Full time
Exciting opportunity for a Sales Operations Specialist with a leading packaging and plastics firm

About Us:
We are a premier provider of both standard and customized packaging solutions, alongside advanced packaging machinery and automation services. Our holistic approach ensures that we not only supply products but also offer expert guidance throughout the process, promoting cost efficiency and improved productivity.

Why Consider This Role?
  • Positive and collaborative company culture.
  • Attractive compensation structure including base salary and performance bonuses.
  • Extensive employer-sponsored benefits.
  • Opportunities for professional growth and development.


Key Responsibilities:

Sales Operations Support:
  • Order Management: Oversee and monitor customer orders, guaranteeing precise and prompt product delivery.
  • Sales Coordination: Serve as a bridge between the sales team, clients, and internal departments to ensure seamless sales processes.
  • Customer Support: Deliver outstanding customer service by addressing queries, resolving problems, and ensuring client satisfaction.
  • Sales Reporting: Create and assess sales reports, monitor key performance indicators, and provide insights to aid strategic decisions.
  • CRM Management: Maintain and enhance the CRM system, ensuring data integrity and offering training and support to the sales personnel.

Product Management:
  • Product Lifecycle Management: Assist in overseeing the product lifecycle from conception to launch, collaborating with R&D, production, and marketing teams.
  • Market Research: Conduct research to uncover customer needs, market dynamics, and competitor insights to guide product development and sales strategies.
  • Pricing Strategy: Work with sales and finance teams to formulate pricing strategies, evaluate profit margins, and ensure financial viability.
  • Product Training: Create and present training materials to inform the sales team and clients about product features and advantages.
  • New Product Launches: Facilitate the introduction of new products, coordinating cross-departmental efforts for successful market entry.

Qualifications:
  • Bachelor's degree in Business, Marketing, or a related discipline.
  • 3-5 years of experience in sales operations, product management, or a comparable role within the packaging sector.
  • Strong analytical capabilities with the proficiency to interpret data and generate actionable insights.
  • Experience with CRM systems, Microsoft Office Suite, and sales reporting tools.
  • Excellent communication and interpersonal skills, capable of effective collaboration across teams.
  • Detail-oriented with robust organizational and project management abilities.
  • Ability to excel in a fast-paced, dynamic environment.


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