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Sales Operations Analyst

2 months ago

Bloomingdale, Illinois, United States Jobot Full time
Exciting opportunity for a Sales Operations Specialist with a leading packaging and plastics firm

About Us:
We are a premier provider of both standard and customized packaging solutions, along with packaging machinery and automation services. Our holistic approach ensures that we deliver not just products, but also strategic consultation to optimize your operations and reduce costs.

Why Consider This Role?
  • Positive and collaborative company culture.
  • Attractive salary structure including base salary and performance bonuses.
  • Comprehensive benefits package fully covered by the employer.
  • Opportunities for professional growth and development.


Key Responsibilities:

Sales Operations Support:
  • Order Management: Oversee and manage customer orders, ensuring timely and precise delivery of products.
  • Sales Coordination: Serve as the key point of contact between the sales team, clients, and internal departments to ensure seamless sales processes.
  • Customer Support: Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
  • Sales Reporting: Create and analyze sales reports, monitor key performance indicators, and provide insights to aid in strategic decision-making.
  • CRM Management: Maintain and update the CRM platform, ensuring data integrity and offering training and support to the sales team.

Product Management:
  • Product Lifecycle Management: Assist in overseeing the product lifecycle from conception to launch, coordinating with R&D, production, and marketing teams.
  • Market Research: Conduct research to identify customer requirements, market trends, and competitor activities to guide product development and sales strategies.
  • Pricing & Margin Analysis: Work with sales and finance teams to develop pricing strategies, analyze profit margins, and ensure product profitability.
  • Product Training: Create and deliver training materials to inform the sales team and customers about product features and advantages.
  • New Product Launches: Facilitate the introduction of new products, coordinating cross-departmental efforts for successful market entry.

Qualifications:
  • Bachelor's degree in Business, Marketing, or a related discipline.
  • 3-5 years of experience in sales operations, product management, or a comparable role within the packaging sector.
  • Strong analytical abilities to interpret data and generate actionable insights.
  • Proficiency in CRM systems, Microsoft Office Suite, and sales analytics tools.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Detail-oriented with strong organizational and project management capabilities.
  • Ability to excel in a fast-paced and dynamic work environment.


For more information, please consider applying.