Bakery Operations Manager
5 days ago
SusieCakes LLC is a leading bakery chain that prides itself on providing exceptional customer experiences. We are seeking a highly motivated and experienced individual to join our team as an Assistant General Manager.
Job SummaryThe Assistant General Manager will be responsible for leading a team of guest service professionals, managing bakery operations, and supporting the General Manager in achieving business objectives. This is a manager-in-training role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities- Lead a team of guest service professionals to ensure exceptional customer experiences
- Manage bakery operations, including inventory management, supply chain logistics, and quality control
- Support the General Manager in achieving business objectives, including sales growth, customer satisfaction, and employee engagement
- Develop and implement strategies to improve operational efficiency and reduce costs
- Collaborate with the Market Leader and General Manager to develop achievable objectives and plans to improve bakery success metrics
- Two years of managerial/leadership experience in the luxury, hospitality, food service, and/or retail industries
- Excellent verbal and written communication skills
- Exceptional interpersonal and team building skills
- Ability to train, coach, and counsel team members
- Exposure to financial and operational accountabilities
- Ability to work in multiple regional locations
- Ability to adapt to a flexible schedule according to business needs
- Must have reliable transportation and a valid driver's license
- Associates or Bachelor's degree with a focus in Business or Hospitality
- High school diploma or GED required
- Frequent walking, kneeling, bending, and reaching overhead
- Able to stand for extended periods of time
- Must be able to lift, move, and carry up to 50 pounds
- Must be able to speak, read, and write English
- Ability to work flexible hours, including weekends and holidays
- 47.5 hour anticipated work schedule average per week
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