Bakery Department Manager
1 day ago
Lucky Supermarkets is a leading food retailer in California and Nevada, operating under several well-known brands. Our company is committed to providing exceptional customer service and a wide range of products to meet the needs of our customers.
Job SummaryWe are seeking a highly skilled and experienced Bakery Department Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the bakery department, ensuring that our customers receive a remarkable shopping experience.
Key Responsibilities- Provide exceptional customer service by training and holding store associates accountable for excellent customer service.
- Achieve department financials by identifying and implementing best practices and optimization strategies.
- Directly lead department staff to achieve high levels of business performance outcomes.
- Develop department staff through annual appraisals, supervision reports, and performance reviews.
- Implement visual merchandising and planogram strategies to enhance the shopping experience.
- Effectively utilize resources to improve productivity, flexibility, and efficiencies of labor and quality of shopping experience.
- Oversee schematic implementation, stocking standards, and back room organization.
- Manage product rotation, spoils, shrink, and markdowns.
- Ensure department cleanliness and conditions.
- Manage sign and price integrity.
- Prepare bakery products according to banner guidelines and special orders as requested by customers.
- Train department staff on department procedures, including food preparation and packaging, safety, and department planning tools.
- Order product using the order/inventory system.
- Analyze and manage product performance to maximize sales and profitability.
- Manage department inventory accuracy.
- Contribute to overall store conditions, ensuring a safe working and shopping experience.
- Excellent communication, interpersonal, leadership, and training skills.
- Excellent customer service skills and suggestive selling ability.
- Strong organization, administration, and math skills.
- Knowledge of department operations and financials, bakery products, food safety, and hazardous materials rules and regulations.
- Baking and decorating techniques, visual merchandising techniques, and use and care of professional bakery equipment and tools.
- Applicable union contractual agreement language.
One year of college or equivalent knowledge gained through formal education, specialized training, or additional job experience. Two years of bakery department experience or in a current produce, meat, or center store department manager role.
Physical DemandsRequires standing and other physical movements on a frequent basis. Requires lifting up to 40 lbs.
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